Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Send your testimonial

My Mom and Dad were both taken care of by Karscen Reichhart at Cremation Direct. The service was excellent and they were very very professional! I would recommend Cremation Direct in the time of need.

5 stars
Rob Hunter June 04, 2022

Karscen Reichert went above and beyond the call of duty for my father, and I'm very grateful I landed upon someone understanding of my situation and inexperience, I was confused and he gave me key insight to get me back on track. If it weren't for his compassion and professionalism its safe to say I wouldn't have got through the process with such a peace of mind as his work ethic permitted me to feel this way. Thanks man! Excellent business and excellent state of affairs!

5 stars
Mark Chillibeck May 30, 2022

Very good service, thank you very much🙏

5 stars
Christina Deshaies December 20, 2021

My grandfather died recently, and I had to help my grandmum with arrangements. Doing this for the first time was really intimidating but, Bry was able to guide me through this with great care. She explained how the documents needed to be signed d electronically which made things way easier as grandmum isn't the easiest to travel with. I would recommend Cremation Direct to anyone looking for cost efficient and compassionate service. Thank you for all you guys have done to make this hard time that much easier

5 stars
Levi Henderson February 09, 2021

Bry was awesome and very understanding and explained everything to me and my daughter...and I would definitely recommend cremation direct if anyone is looking to cremate anyone affordable prices....thank you ever so much Bry!!!!

5 stars
Bobbi O November 28, 2020

I can't thank Cremation Direct enough for the support, kindness and direction that was given after my mom passed. Karscen and his team of compassionate professionals gently guided me through from start to finish. I felt confident and relieved knowing we picked the right place for my mom.

5 stars
Mai Holmes September 24, 2020

A very positive experience from start to finish. Thank you Michael for answering all my questions and taking the time to make me feel comfortable during a very difficult time.

5 stars
T O'C December 18, 2018

Very respectful and professional. They were very helpful with providing all I needed for my father. Would certainly recommend this organization.

5 stars
Jeff Wilkie February 01, 2018

" you will be in very good hands choosing Cremation Direct."

5 stars
Joy Lemiski June 03, 2022

From the first call to the final step. Karscen Reichert was very professional and sensitive to the situation. He answered my questions in a timely manner. Made the process quite easy. I would definitely recommend there services.

5 stars
Charles Anderson December 30, 2021

Very pleasant to deal with, and very informative

5 stars
Nikki S March 03, 2021

My father died very suddenly in BC Canada and I live in Seattle USA, making it confusing as to how to deal with the many details. Cremation direct and especially Karscin who was so busy dealing with the high amount of Covid deaths was very comforting and moved speedily to handle my situation. Very professional compassionate service.

5 stars
Adriana Cribb January 01, 2021

In a word, the Director Karscen Reichhart at Cremation Direct was fantastic. My father was taken care of in a highly professional, yet very personable way. As well, all of our requests were provided in a timely and accurate manner. Not to mention the fees paid were the lowest to my knowledge, compared to other providers. An excellent experience during a hectic and stressful time.

5 stars
Seauin Ireland October 30, 2020

In a time of high stress, emotion and confusion the staff at Cremation Direct, particularly Karscen, were able to answer all my questions and guide me through the process professionally and compassionately. Karscen went above and beyond in his service. He never seemed in a hurry and always answered my questions patiently and provided clear instructions on the next steps. Thank you so much for your service during a really difficult time. I highly recommend Cremation Direct!

5 stars
Kim VanEyk October 24, 2019

Karscen and Mike were very helpful and professional in helping with my mothers cremation. We live in central B.C. and had to do everything over the phone, but it went as well as you could expect. Thanks again Karscen and Mike.

5 stars
jim fehr August 17, 2018

When my dad passed away, he has specified that he only wanted a cremation, and no funeral or service of any kind. When I called around, the quotes I was getting were for $2600+, just for the cremation. I contacted Karscen at Cremation Direct. I was a little bit nervous, as I had never heard of the company before, and most of the process was done over the phone. As it turned out, they are located inside of Hendersons Funeral home, because they are owned by the same company. Karscen was so empathetic, and really put my mind at ease. The apprentice, Mike, was also incredible. I did roughly half of the process with him. Both of these guys are so kind, and made everything so easy, considering what a difficult thing it is to do. They were efficient, informative, and understanding. I highly recommend Cremation Direct to anyone! Thanks, Karscen and Mike!

5 stars
Erin Ballantyne January 21, 2018